RÉSUMÉ

Client-focused creative/design operations leader with a passion for building teams that create and deliver meaningful and powerful brand connections. Brings warmth and sincerity to all client interactions and embraces challenges with a positive, “can do” attitude.

AREAS OF EXPERTISE
Creative & Production Operations / Business Development / Creative Direction / Art Direction / Scalable Design Solutions / Campaign Development & Strategic Execution / Program Planning / Project Management / Process Management / Design KPIs / Consulting / Client Relations / Executive & Studio Leadership / Creative Team Management / Cross-Functional Leadership


PROFESSIONAL WORK HISTORY

Senior Creative Services/Operations Manager / FIRST MODE—Seattle, WA / 2024–Present

APLA Brand Creative Studio Manager / NIKE—Beaverton, OR / 2022–2024
Managed of the end-to-end brand marketing process within the APLA creative brand studio. Primary owner of the creative processes and operations, working on both perpetual process improvements as well as the daily implementation, development, and management of the tools that support the creative teams and the work. Engaged directly with global and territory counterparts in addition to the cross-functional teams in Mexico, Japan, South Korea, Pacific (Australia & New Zealand), Central and South America, and Southeast Asia & India.

Design Consultant / BRADLEY LLC—Portland, OR / 2016–2022
Independent design consultancy offering creative/design solutions to primarily small and mid-sized businesses in all industries.

  • Delivers creative and design solutions to a diverse range of clients with a focus on creative operations and process facilitation, creative direction, art direction, design, and brand building

  • Managed and art-directed a four-week, $1.5 million out-of-home (OOH) campaign for Califia Farms in the New York City and Dallas markets; launched campaign via traditional billboards, digital animation boards, and NYC subway takeovers

  • Developed and art-directed several large-scale, internal training initiatives for Google’s national and international data center networks; included on-/offsite campaign rollouts, training program development, and launches (print, digital, video)

Vice President of Creative Services  / CMD Agency—Portland, OR / 2013–2016
Award-winning, full-service creative agency providing campaigns, content, and experiences to enterprise clients based on strategic insights, creative ideas, and transformative tech tools that enable impactful brand stories and solutions.

  • Led, mentored, and guided 65+ senior creative professionals as first creative VP in the 30+-year history of the agency

  • Delivered highly-customized, best-in-class creative and design solutions, with ~$16 million in creative billings per annum

  • Developed, defined, and communicated the agency’s creative vision and design strategy with a focus on maintaining high standards of creative/design excellence, timeliness, and profitability

  • Designed, built, and implemented an onsite design studio for the internal marketing department of CMD’s largest client

  • Built and managed multiple creative teams for largest new business pitch to a major US airline

  • Executed an internal/external agency rebrand initiative; a six-month project involving all internal teams and departments  

Managing Director of Design & Production  / CMD Agency / Portland, OR / 2012–2013

  • Directed all aspects of daily design and production operations, including visual design studio, producers, user experience group, traffic department, proofers, and external creative/design talent

  • Led three large-scale, cross-disciplinary process overhauls; researched, developed, launched, and managed all three programs, in addition to planning and delivering training to cross-functional teams

  • Built and maintained a network of ~100 cross-functional independent contractors; hired and delegated ~30 contractors at a given time, working on active projects with multiple internal teams

  • Steered a major Digital Asset Management (DAM) project from concept through implementation while managing strict deadlines; created and rolled out a new workflow process in support of the new system

Director of Creative Operations  / CMD Agency / Portland, OR / 2008–2012

Creative Services Manager / Wire Stone (Accenture Interactive) / Houston, TX

Creative Director / CMD Agency / Portland, OR

Senior Art Director / CMD Agency / Portland, OR

Art Director + Principal / 2TWENTYDESIGN / Fort Collins, CO

Director of Creative Services / Invision / Fort Collins, CO

Senior Designer / Thibeault Advertising / Bozeman, MT

Senior Designer / Invision / Fort Collins, CO

Production Artist / FiberLok inc. / Fort Collins, CO


EDUCATION & PROFESSIONAL DEVELOPMENT

Master of Arts in Sustainable Design / Minneapolis College of Art & Design—Minneapolis, MN (Expected 2024)

Bachelor of Fine Arts in Graphic Design / Colorado State University—Fort Collins, CO

Creative Leadership Retreat / One Club—Scottsdale, AZ

Team Dynamics & Resourcing for Success / Design Management Institute—Chicago, IL

Building Great Internal Design Organizations / Design Management Institute—San Francisco, CA

Environmental Graphic Design / Rocky Mountain School of Art and Design—Denver, CO


TECHNICAL SKILLS

Mac OS / Adobe Creative Suite / Airtable / Trello / Basecamp / Formstack / Apple Pages & Keynote / Google Workspace / Box / Microsoft Office Suite / Microsoft SharePoint / Videoconferencing Tools (Zoom, Skype, Microsoft Teams)